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However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I feel that I would receive another messed up order or told they don't have that item when their site states it is available even after they refund the money and have been made aware. I do not want a store credit because I know do not trust the integrity of the company. I requested a refund and was told due to store policy I couldn't receive a refund and could obtain a store credit. Because it was a family set, we were unable to use it. I got a long explanation of getting their items from different merchants with the incorrect sizes. I tried to make the 2T fit, but it was too big.
The 1x fit but was tighter than what I wanted. When I received my package, I received an 1x for the mom, XL for the dad, and 2T for the infant. I ordered a 3x for the mom, a XL for the dad, and a ***** mos for our infant and I had it expedited. The other three items were their holiday family set. (5 pieces) Two of the items were refunded.
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